Skip to content
ProfitPop logoProfitPop

ProfitPop Support

Questions we don't answer here? Email us at support@getprofitpop.com.

Getting started

Google Play testing is opening soon. Join the beta on the homepage; accepted testers receive access details by email. Once installed, create your driver profile and set your primary gig platforms. No account login is required during the beta.

Vehicle setup

Add your vehicle type, fuel or energy efficiency, and estimated tax reserve rate. These settings power True Profit estimates, so keep them up to date.

Starting/ending a shift

Tap Start Shift before you go online and End Shift when you're done. ProfitPop tracks duration, mileage, and earnings between the two.

Beta access / Google Play testing

Join using the beta form on the homepage. Invitations and testing access are emailed to accepted testers. There is no public Google Play listing link until testing opens, so ignore any link claiming otherwise.

Live Offer Reader

On supported gig apps, the Live Offer Reader shows payout, mileage, estimated time, True Profit, $/mile, $/hour, and a TAKE / MAYBE / SKIP read while an offer is on screen. It is optional and read-only.

Reader settings vs. presentation settings

The Reader itself being enabled is different from how results are presented. Audio readout and the automatic offer card are presentation settings you can turn off; if the Reader stays enabled, supported structured offer data can still be processed locally on your device. Behavior varies by supported platform.

Accessibility permission

The Live Offer Reader uses Android's Accessibility Service in read-only mode. ProfitPop never taps Accept or Reject, performs gestures, types, or controls another gig app. On Spark, a read-only lifecycle assist may update ProfitPop's own trip state only after an explicit real completion confirmation is visible for an already-active trip. See our Accessibility page for the full disclosure.

Location/GPS

Location access is used only while a trip or shift is active to track delivery and deadhead mileage. Grant 'While using the app' permission for best results.

PayGuard

PayGuard compares the recorded offer with the final payout you enter or that is detected later, and flags potential payout differences.

Receipts

Snap a photo of a receipt and on-device OCR pulls out the merchant, date, and total. Attach receipts to expenses for your records.

Evidence Vault

Add evidence as a camera photo, an existing screenshot or image, a PDF or document, or a note on its own. Link evidence to a shift or trip when available. Your uploads are always labeled as driver-uploaded.

ProfitAI

ProfitAI analyzes your own ProfitPop history to surface insights about working windows, platforms, wait times, and profit leaks. Recommendations are estimates, not guarantees.

Billing

Pro is $7.99/month or $59.99/year, purchased and managed through Google Play Billing. Testers may receive temporary Pro software access during beta testing; joining the beta does not charge you. Manage or cancel in the Google Play Store app under Payments & subscriptions.

Troubleshooting

If tracking stops, check that location permission is granted, battery optimization is disabled for ProfitPop, and the Accessibility Service is still enabled (Android sometimes turns it off).